This document sets out the Privacy Policy (Policy) for Innovative Hospitality Group Pty Ltd (ACN 615 068 687, ABN 46 615 068 687) trading as Riviera Beach Club (Innovative Hospitality Group, we, us, our). Innovative Hospitality Group is bound by the Privacy Act 1988 (Cth) (Privacy Act).
This Policy explains how we collect, use, store and disclose your personal information and how you can access and correct that information in accordance with the Privacy Act.
We recommend that you read this Policy carefully before providing your personal information to us. By submitting personal information, you consent to the terms of this Policy. We may amend this Policy from time to time, and any updates will be published on our website at www.rivierabeachclub.com.au/privacy
The types of personal information we may collect or hold depend on the services you use. This may include:
We may also collect still and moving images, as well as audio, through closed-circuit television (CCTV) and other cameras for security and operational purposes when you visit Riviera Beach Club.
We may collect personal information from you:
If you provide information about another individual, please ensure that person is aware you have shared their details and refer them to this Policy.
We collect, use, and disclose your personal information for purposes including:
We will not sell your personal information to other organisations. However, we may promote special offers from partners or sponsors directly through Riviera Beach Club communications if we believe they may be of interest or benefit to you.
We take reasonable steps to safeguard your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Personal information is stored securely, whether in physical or electronic form, with access restricted to authorised personnel only.
We retain personal information for as long as it is required for its intended purpose or to meet legal obligations. When it is no longer needed, we will securely destroy or de-identify it.
While we strive to protect your data, no system is completely secure and we cannot guarantee against all unauthorised access.
We may share your personal information with:
We generally do not disclose personal information to overseas recipients unless required to deliver a specific service.
When you create an account with us or provide contact details, you may choose to receive marketing communications.
If you opt in, we may send you information about Riviera Beach Club events, promotions, and services. You can opt out at any time by updating your preferences on our website, emailing info@rivierabeachclub.com.au.
All marketing communications from us will identify Riviera Beach Club as the sender and include instructions for unsubscribing.
Our website and communications may contain links to external websites or social media platforms that are not controlled by us. We are not responsible for their privacy practices and recommend reviewing their privacy policies.
Riviera Beach Club uses CCTV and other recording devices for safety, security, and operational monitoring. By entering our premises, you consent to being filmed, recorded, or photographed, and to the use of such material for promotional, investigative, or lawful purposes without further approval or compensation.
If you apply for a position with us, we may collect personal information such as your employment history, qualifications, references, and relevant background checks.
If you are employed or engaged by us, we may also record additional information (e.g. tax file number, emergency contacts, medical or training records) as required by law and operational necessity.
Employees, contractors, and volunteers must adhere to this Policy when handling personal information on behalf of the company.
We aim to ensure that your personal information is accurate and up to date. Please notify us of any changes or errors by contacting us directly.
You may request access to or correction of your personal information by contacting our Privacy Officer in writing. We will respond within a reasonable timeframe and explain any refusal in accordance with the Privacy Act.
When you visit our website, we may collect non-identifiable information such as your IP address, date and time of access, referring site, and pages viewed.
We use cookies and similar technologies to enhance functionality, personalise content, and analyse website usage.
You may disable cookies in your browser settings, though some website features may not function correctly. We are not responsible for data collected by third-party websites linked from our site.
For privacy-related inquiries or requests, please contact our Privacy Officer:
Privacy Officer
Innovative Hospitality Group Pty Ltd
Trading as Riviera Beach Club
42B Marine Parade, Elwood VIC 3184
If you believe we have breached our privacy obligations, please contact our Privacy Officer in writing or by phone. We will investigate and respond within a reasonable timeframe.
If you are not satisfied with our response or do not receive one within 30 days, you may contact the Office of the Australian Information Commissioner (OAIC) at:
1300 363 992
