Winter Wonderland
FAQ''s

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General FAQ's

1. What are the dates and opening hours for Winter Wonderland?

Winter Wonderland launches on June 1st and runs throughout winter. We’re open 7 days a week, with day and night sessions available. Check our website or social media for specific session times.

We’re located at Riviera Beach Club – Marina Complex, 42B Marine Parade, Elwood VIC 3184. Parking and public transport info can be found on our website.

We strongly recommend booking online in advance, especially for skating sessions, igloo dining, and themed night events, as spots are limited and popular time slots sell out quickly.

Absolutely! Riviera Winter Wonderland is family-friendly during all day sessions, with activities like ice skating, carnival games, and treats for kids. Some night sessions are 18+ and include DJ sets — these will be clearly marked when booking.

Each ice-skating session lasts 45 minutes, and skate hire is included in your ticket. Please arrive at least 15 minutes early to allow time to get ready.

Our cosy, heated dining domes (igloos) include a private table, seasonal winter menu, and personalised service. Food and drink packages can be selected when booking.

Yes! Enjoy carnival-style food trucks, winter warmers like mulled wine and hot chocolate, plus our cosy indoor bar with a fireplace and full menu.

We recommend warm clothing and enclosed shoes, especially if you’re skating. Gloves and thick socks are also helpful for comfort on the ice.

Yes! Riviera Winter Wonderland is perfect for birthday parties, corporate events, and end-of-financial-year celebrations. Contact our team for tailored packages.

Most of our activities run rain, hail or shine. Our rink and dining igloos are weatherproof, and there’s a large indoor area with heating. Any weather-related changes will be communicated via email and social media.

Igloo FAQ's

1. How do I book a dining igloo?

You can book directly via our website. Simply select your preferred date, time, and package, and follow the prompts to complete your reservation.

Each igloo can comfortably accommodate up to 6 guests. For larger groups, multiple igloos can be booked (subject to availability).

Each booking includes private use of a heated igloo for your reserved time, complete with cosy winter-themed décor, mood-setting music, warm blankets, and a curated food and beverage package based on your selected option — everything you need to stay toasty and enjoy a magical winter experience.

Yes! All igloos are fitted with heaters and soft blankets to keep you warm and comfortable throughout your visit.

Standard igloo sessions are 2 hours. Please arrive on time, as sessions cannot be extended due to scheduling.

Absolutely! Additional food and drinks can be ordered from our Pavilion menu during your session.

Our igloos are fully enclosed and weather-resistant. In the case of extreme weather or venue closure, our team will contact you to reschedule or arrange a refund.

Yes, kids are welcome during daytime sessions. Evening sessions may be reserved for adults only (18+) depending on the night and event.

Small decorations are welcome for birthdays, anniversaries, or other celebrations. Please let us know in advance and we’ll do our best to accommodate your request.

Cancellations made more than 48 hours in advance are eligible for a full refund. Cancellations within 48 hours are non-refundable but can be rescheduled once (subject to availability).

We love furry friends, but unfortunately pets are not permitted in the igloos due to hygiene and allergy considerations.

Yes, each igloo has its own bluetooth speaker to set the mood. You can connect your own device or use the play lists provided by the venue. 

Walk-ins are welcome if an igloo is available, but we highly recommend booking in advance as spots fill quickly – especially on weekends.

You’ll find us at Marina Complex, 42B Marine Parade at the Riviera Beach Club located along the marina – look for the big festive lights and signage!

For large group bookings or private igloo events, please email us at winterwonderland@rivierabeachclub.com.au

Skating FAQ's

1. When is the ice rink open?

Our ice rink is open from the 1st of June 2025 to the 4th of August 2025 – operating from Monday to Sunday. 

Trading Hours

Monday to Friday: 4:00 PM – 10:00 PM

Saturday & Sunday: 10:00 AM – 10:00 PM

School Holiday Trading Hours (July 5th – 20th):

Monday to Friday: 12:00 PM – 10:00 PM

Saturday & Sunday: 10 AM– 10:00 PM

Please check our website or socials for holiday hours or weather-related updates.

You’ll find us at Marina Complex, 42B Marine Parade at the Riviera Beach Club located along the marina – look for the big festive lights and signage!

We recommend booking online in advance to secure your preferred time slot, especially during weekends and school holidays. Walk-ins are welcome based on availability.

Tickets start at $18 for children and $37 for adults, with family passes available from $62. Your skating entry fee includes skate hire. Not planning to skate? No problem—entry is free for spectators and those simply wanting to explore the Winter Wonderland.

Yes, standard skate hire is included in your ticket. We have sizes ranging from children’s EU 26 to adult EU 45.

Absolutely! You’re welcome to bring your own skates, but we reserve the right to inspect them for safety.

Children aged 3 years old and up can skate. We offer skating aids and support frames for younger kids to help them feel confident on the ice. 

For children 7 and under, a parent or guardian must accompany them on the ice at all times.

Children aged under 18 must have a parent or guardian present during their ice skating session. However, they are not required to be on the rink with them.

Yes! Skating aids (like penguins or seals) are available for hire at $10 – subject to availability.

Warm, comfortable clothing and gloves are recommended. Long socks and waterproof jackets help make your experience more comfortable. Helmets are available on request.

Our rink is fully covered, so rain or shine, the skating fun goes on! In the event of extreme weather conditions, please check our social media for updates or get in touch with us directly.

We follow strict safety and hygiene protocols. First-aid staff are on-site, and we regularly clean all hire equipment. Skating is at your own risk, and helmets are recommended for children.

We welcome guests of all abilities. Please contact us in advance for assistance or to arrange supported skating sessions.

Yes! We offer group bookings and special packages. Please email winterwonderland@rivierabeachclub.com for more info and to check availability. 

Children must be at least 4 years old to celebrate their birthday with us.

We require a minimum of 4 children to book a party, with a maximum of 20 little guests per celebration.

Absolutely! We have a food truck zone and an on-site restaurant serving up warm drinks, tasty meals, and seasonal treats.

Please note: Outside food and drinks are not permitted inside the rink area.

Functions.
General Enquiries.
Contact Us.

Riviera Beach Club is available for functions & private bookings. Enquire below with your details and one of our team will get back to you. 

* Functions at Riviera Beach Club require a minimum of 50 guests. 

Opening Hours:

Thursday and Friday - From 4pm

Saturday and Sunday - From 12pm